Why does certification matter?

For us at Valentin, ISO certification isn’t a change of direction. High quality has always been a given. What the certification does provide is clear, independent proof that our way of working meets international standards.

We knew we were strong in this area – now it’s documented. The certification is a stamp of approval that confirms what our clients already experience: reliable delivery, solid processes and consistently high quality.

For our clients, it means peace of mind. They know they’re partnering with an agency whose operations are robust, transparent and well managed – with no hidden shortcuts or unpleasant surprises. Simply a way of working that lives up to their own standards.

Just as importantly, the ISO framework helps us keep improving. The world changes, expectations shift and requirements evolve. Certification ensures that we continue to develop, year after year – and that we keep delivering on our promises.

Why does an agency need environmental certification?

Because responsibility matters – even in industries with a relatively small direct environmental footprint. While our operations aren’t heavy on emissions, there is always room to do better. Environmental certification sharpens our awareness and pushes us to make smarter choices in everyday decisions. It also strengthens our ability to collaborate with clients on sustainability-related topics, helping us highlight, communicate and amplify environmental issues through our work – where we can often make the greatest impact.

How did the certification process work?

The process has been ongoing for some time, as we completed two certifications in parallel: ISO 9001 and ISO 14001. The entire organisation was involved from start to finish. Everyone contributed to the journey.

Along the way, we held joint training sessions in quality and environmental management, reviewed our routines and refined our policies. Today, we are certified in both standards – clear proof that we work both smart and sustainably.

What does ISO actually mean?

An ISO certification consists of three parts: ISO, the standard number (such as 9001 or 14001), and the year – 2015. ISO stands for International Organization for Standardization, an independent, non-governmental organisation that develops global standards for quality, safety and efficiency across products, systems and services. Certification is carried out by an independent third party and audited annually. The year indicates when the standard was last updated – meaning we meet the latest requirements.

ISO 9001 – Quality management

ISO 9001 is one of the most well-known standards in the ISO 9000 family and focuses on quality management. Certification confirms that we work efficiently, deliver consistently high quality and maintain strong customer satisfaction through clear, structured processes.

ISO 14001 – Environmental management

ISO 14001 is the leading international standard for environmental management. It verifies that we identify how our operations affect the environment and actively work to reduce that impact.

For Valentin, this means not only meeting high environmental standards internally, but also taking responsibility together with our clients – contributing to more sustainable solutions through the work we create.